Nurses should delegate more tasks to their support staff. Instead of spending precious time on paperwork and administrative tasks, nurses should focus on patient education. Nurses should start the educational process as early as admission, using visual aids to explain a condition or medication. Nurses should also question whether the patient understands and plan the next lesson accordingly. Nurses should involve the patient from the first treatment, asking questions like, how would I explain this disease to my loved one? They should also review the patient’s medications and refill them accordingly. Check on Docstation.co for more clinical care information.
Communication
Patient-centered care and shared decision-making hinge on effective communication between patients and health care providers. It’s a vital responsibility of a provider and must take place at every touchpoint, from when a patient enters the health care system to the transition to another setting. Without clear communication, patients and family caregivers are at risk for harm. To avoid this, consider these practical ways to communicate during your subsequent encounter with a patient.
Among the best ways to improve communication in health care is to standardize and streamline processes. Standardized communication processes across all health care providers can help eliminate barriers and redundancies and improve patient outcomes. For example, implementing structured communication practices, such as interdisciplinary bedside rounding, can ensure the accuracy of information shared by healthcare staff. Also, different team huddle approaches can help providers avoid cognitive errors and improve problem-solving at all levels.
Appointment scheduling
There are several types of appointment scheduling systems, including open booking, time-slot scheduling, and published appointment scheduling systems. Available booking systems allow patients to view their upcoming availability and request appointments, and time-slot scheduling programs provide confirmation emails when the time is closer. Both methods have their pros and cons. Open booking systems reduce the risk of severely over or under-scheduling patients. Ideally, clinical staff should be trained on the software before using it.
To reduce the backlog of appointments, practice leaders may want to follow a modified-wave scheduling method. The main advantage of this approach is that it minimizes patient wait times. In addition to preventing double booking, these systems give physicians time to catch up on their work. Patients rarely complain when they have to wait 15 to 25 minutes, but their satisfaction decreases if they have to wait for more than 25 minutes.
Education
Healthcare professionals are increasingly aware of the benefits of education, but the costs associated with it are also increasing. The cost of schooling encompasses curriculum development, educators, and other factors. Finding the right person is critical, not only because of experience but also because of his or her personality and character. While most management recognizes the importance of appropriate education, continuing education is frequently overlooked. This article looks at the advantages of education and its role in providing quality care.
Patient education requires a team of providers to teach patients about their condition and what medications they should take, and when to seek post-discharge medical care. Senior managers have a critical role in patient education, but some hospitals have neglected the practice. Despite these limitations, this study provides new insights into the importance of patient education and a foundation for planning changes. Further research is necessary to determine what factors influence patient education.
Patient-centered care
The concept of patient-centered clinical care is a powerful approach to healthcare that encourages active collaboration and shared decision-making. In addition, the course stresses coordinated, accessible care that emphasizes the patients’ physical comfort, emotional well-being, and safety. This approach also encourages caregiver wellness, which correlates significantly with patient satisfaction. Ultimately, patient-centered clinical care improves patient care outcomes and patient satisfaction, which is an important performance indicator for medical organizations.
Research indicates that patients with chronic conditions experience positive outcomes from patient-centered care. This is especially true of multi-morbid patients with complex care often needs unmet. Current healthcare delivery is not tailored to meet their needs, and their conditions contribute to adverse outcomes. While patient-centered care is associated with improved outcomes, it is not yet clear whether such care will improve social and physical well-being. Still, it is expected to improve satisfaction with healthcare.